Matmazel Home Distance Sales Contract
PRELIMINARY INFORMATION
ARTICLE 1- SELLER INFORMATION
ARTICLE 1.1 – SELLER
Title: Yedifil Zuccaciye Ltd. Şti.
Address: Uğurmumcu Mah. 2307 Sk. No:2/5 Turkey-Istanbul/Sultangazi
Phone: +90 212 4761132
ARTICLE 1.2 - BUYER
The person who becomes a member of the www.matmazelhome.com shopping site as a customer. The address and contact information used when becoming a member are taken as basis.
ARTICLE 2 - FEATURES OF THE PRODUCT SUBJECT TO SALE
The basic features of the goods or services are available at www.matmazelhome.com. You can examine the basic features of the product during the campaign period.
The prices listed and announced on the site are the sales price. The advertised prices and promises are valid until updated and changed. The prices advertised periodically are valid until the end of the specified period.
The type of product, quantity, brand/model, color, number, sales price, payment method consist of the information at the time the order is finalized.
The shipping fee, which is the product shipping cost, will be paid by the BUYER and is not refundable. Sales within the scope of the campaign and/or over a certain amount are not included in this scope.
ARTICLE 3 - GENERAL PROVISIONS
3.1) The BUYER declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the contractual product and the preliminary information regarding delivery on the www.matmazelhome.com website and has made the necessary confirmation electronically. By confirming this Preliminary Information electronically, the BUYER confirms that he/she has obtained the address that should be given to the BUYER by the SELLER before the conclusion of distance contracts, the basic characteristics of the ordered products, the price of the products including taxes, payment and delivery information correctly and completely.
3.2) The contractual product will be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period for each product.
3.3) SELLER cannot be held responsible for failure to deliver the ordered product to BUYER due to any problems encountered by the cargo company during the delivery of the product to BUYER.
3.4) SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.
3.5) SELLER may supply a different product of equal quality and price by informing BUYER and obtaining his/her explicit approval before the expiration of the performance obligation arising from the contract.
3.6) If SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer of this situation before the expiration of the performance obligation arising from the contract and return the collected amount to BUYER within 14 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the product.
3.8) If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product subject to the contract with a similar one, if any, and/or postponement of the delivery period until the preventing situation is eliminated. If the BUYER cancels the order, the amount paid by the BUYER shall be paid to him in cash and in a lump sum within 10 days. In payments made by the BUYER via credit card, the product amount will be refunded to the relevant bank within 7 days after the order is cancelled by the BUYER. Since the reflection of this amount to the BUYER's account after its return to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank.
ARTICLE 4 RIGHT OF WITHDRAWAL
In distance contracts related to the sale of goods, the BUYER may exercise the right to reject the goods and withdraw from the contract without assuming any legal or criminal liability and without giving any reason within 14 (fourteen) days from the date of delivery of the product to him/her or to the person/institution at the address he/she indicated.
In order to exercise the right of withdrawal, it is required that a written notification is given to the SELLER by registered mail, fax or e-mail within 14 days and that the product has not been used within the framework of the provisions of Article 5. In case of exercising this right,
a) The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged together with their box, packaging and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that burden the buyer with debt to the BUYER within 14 days from the date the notice of withdrawal reaches the SELLER.
e) The BUYER is obliged to return the goods to the seller or supplier or the person authorized by the BUYER within ten days from the date of sending the notice of exercising the right of withdrawal.
e) If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to his fault.